Sony PS5 players are reportedly being entered into a “Queued for Download” loop bug when downloading games and apps.
It’s only been a day since Sony released the PS5 and already users are running into issues. PS5 users are reporting a bug that causes games and apps to get caught in a “Queued for Download” error loop and the only current solutions seems to be inconveniently factory resetting the console.
IGN reported that at least three of their staff members have suffered from the bug. As have many other users across the world. The bug takes two forms (both of which seems to occur when a product is first set to download), it either lists the game/app as queued for download or it shows up as having suffered a download error.
Both of which prompt you to check the downloads menu and show nothing and result in the game being stuck in limbo. The game won’t download, and it can’t be cancelled and redownloaded. In all cases reported by IGN staff, the PS5 library will show that you own the game/app but when checking the PS5 Store will say that you need to purchase it.
A large number of PS5 users reported the bug hitting the PS5 version of Call of Duty: Black Ops Cold War. There has also been reports of the bug hitting Godfall, Demon’s Souls, Spider-Man: Remastered, Sackboy: A Big Adventure and the Disney+ app. So far it seems like the bug only affects or apps with a specific PS5 version and not apps exclusive to the PS5.
Activision has recommended PS5 players to factory reset their consoles to the players who have got in touch about issues regarding Call of Duty, and that does seem to solve the problem but if this problem persists it will obviously be extremely inconvenient as players will have to redownload everything on their PS5 all over again.
So far there hasn’t been any other solutions offered and Sony has yet to comment on the issue. Hopefully, we will receive information from Sony and they will offer an adequate solution. Things like this always tend to happen during console launches. This issue, in particular, is definitely better off arising now that later on down the line.